Live O | A | R
faq

Live O.A.R.

What is Live O.A.R.?
Live O.A.R. is your source for all professionally mixed and mastered live shows.

How do I purchase shows?
All shows are available in the Archives section. To purchase your show, click the "Add to Cart" button located next to the show description, and click "View Cart" located in your Cart Box to the left and proceed to checkout.

How do I find my show?
All shows in the Archives section are organized by date under the year selected. If you know the date of your show, navigate to the year located at the top of the page and scroll down to find the month and day. If you do not know the show date but know the venue our Search can help you find the venue your looking for. Enter the venue name under the search bar and the results will bring up all shows played at that venue on archive.

Why can't I find my show?
If you do not find a particular show, please check back as Live O.A.R. is constantly adding new shows to its database. Please note not all shows will be available for download.

When is O.A.R. playing in my area?
All O.A.R. tour dates can be found at www.ofarevolution.com under the Tour section. Live O.A.R. is unaware of tour locations other than those posted on the official website.

How do I download the show I purchased?
The download to your show is available in the Downloads section of My Account.

I forgot my password, how can I access my account?
Please use the Forgot Password? link located at the top of the website. You may reset your password via email using the form provided. Make sure to use the email address you entered when you registered.

I forgot my username, how can I access my account?
Please use the Forgot Username? link located at the top of the website. Your username will be sent via email using the form provided. Make sure to use the email address you entered when you registered.

My email has changed, how do I update it on Live O.A.R.?
You may update your email address under My Account.

Where can I buy the studio albums?
O.A.R.'s studio albums are available for purchase through iTunes in the Discography section.

Where can I buy O.A.R. Merchandise?
O.A.R. Merchandise is available for purchase through the O.A.R. Store.

What's the difference between MP3 and FLAC formats?
Mp3 files, encoded at 128-192 kbps (near-CD quality), are the standard format that supports most portable players that play digital music files. Mp3 files are very versatile and are easily transferred to your personal computer, CDs, and portable players. However, Mp3 files are compressed, and for the critical ear may not sound quite as good as the original source recording.

Flac files are a "lossless" compression. These files are still compressed, but they retain the audio information from the mastered recording. Flac files are much larger and take a longer time to download, however they sound identical to the original source (44.1 kHz, 16 bit stereo) and are for audiophiles that desire the best of sound quality. FLAC files may be burned directly to CD on a PC running Nero CD Burning software with the FLAC plugin, while Mac OS X users must extract FLAC to AIFF files to burn CDs or to listen to the files.You may listen to FLAC files with a special plug-in for Winamp (PC). Be sure to check compatibility with your favorite software or portable player.

Please note that there is currently no FLAC software for any Mac OS prior to OS X.

Are all shows available in both MP3 and FLAC formats?
While the majority of our downloads are available in both formats, due to various recording techniques used in the past not all files are available in FLAC.

How do I listen to FLAC files?
WINDOWS:

1) Install Winamp and the FLAC plugin for Winamp, which comes with the FLAC Front-End installer.
2) Drag your FLAC files onto Winamp and enjoy!

MAC OS X (there is currently no FLAC software for any Mac OS prior to OS X):

1) Simply install and launch MacAmplite X (1.5b) and queue up your FLAC files and enjoy!

How do I burn FLAC files to CD?
WINDOWS:

1) Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software (available with Winamp and the FLAC plugin for Winamp and click the DECODE button.
2) Drag the WAV files onto your favorite CD burning software.
3) If you are using the latest version of Nero CD Burning software, you can skip the conversion step. Make sure you have installed the proper FLAC software with the FLAC plugin for Nero. Drag the FLAC files for each disc onto Nero and burn your CDs according to Nero's instructions.

MAC OS X (there is currently no FLAC software for any Mac OS prior to OS X):

1) Make sure you have OS X (10.2 or later) and the latest FLAC software.
2) First you must expand your downloaded FLAC files to AIFF. You can do this using one of 3 applications: MacFLAC, FLACer, or MacAmp Lite.

To use MacFLAC:
1) Launch MacFLAC. NOTE: If this is the first time that you have used MacFLAC, you should set the Output Format to AIFF.
2) Drag your FLAC files onto the MacFLAC icon in your application dock to expand the files to AIFF.
3) You can now preview the files before burning them to CD. Double-click on any of the AIFF file icons to play them in the latest Quicktime player, or drag the AIFF files into the iTunes library to create a quick playlist for preview purposes.

To use FLACer:
1) Launch FLACer. NOTE: If this is the first time that you have used FLACer, you should set the Output Format to AIFF.
2) Drag your FLAC files onto the FLACer icon in your application dock to expand the files to AIFF.

To use MacAmp Lite:
1) Launch MacAmp Lite.
2) Open Window -> Plugins -> Output and check the box next to AIFF Writer.
3) Drag your FLAC files into MacAmp Lite and click PLAY.

3) Finally, to burn your CDs, import the AIFF files into your CD burning software in the proper order and burn your CDs according to the instructions for your CD burning software using Disc At Once (DAO) to ensure that there are no 2 second gaps between the tracks.

Can I use a dial-up modem or do I need a cable modem or DSL?
You can download shows on a dial-up modem, but it may take about 12 hours or more for one show in standard Mp3 format. On a cable modem or DSL it typically takes between 15 minutes to a half-hour to download a show in MP3 format. The faster connection is preferred when downloading these files.

Why do you only give me 48 hours to download the show I purchased?
We restrict the download to 48 hours as our precaution to make sure the person downloading the show is the person who purchased the show.

How are the shows rated?
All shows are user rated from customers who have bought and listened to the show. If you have bought a Live O.A.R. show and would like to rate it you can Login to My Account and find your show under the "Order History". Each show you purchased will be available for rating in the order review.

How can I rate the show I purchased?
Login to your account and find your show under the "Order History" section under My Account . Each show you purchased will be available for rating in the order review.

FanFiles

My USB Wristband isn't working properly, what should I do?
Please contact support@liveoar.com with specific details about the problem with your wristband.

How do I download the songs on the USB Wristband?
The song files are available on your USB Wristband.
To access the live songs from your concert open your USB Wristband and go to the "HTML > music > live" folder. All song files are available inside.

Can I purchase a USB Wristband online?
No, the USB Wristbands are only available on location during select shows throughout a tour.

Can I use my USB Wristband as a storage device?
Yes. However, if you choose to reformat and delete the existing data neither FanFiles Inc. nor Live O.A.R.com is responsible for any lost data.