FAQ

LiveOAR.com is the official online home of the rock band O.A.R. (Of A Revolution), featuring band information, music, tour dates, official merchandise, and fan experiences.

You can browse and purchase clothing, accessories, music, and limited-edition items directly through the Shop section of the site.

Upcoming tour dates and locations are listed on the Tour page.

Live recordings are available through the OARchive at events.liveoar.com. This site requires a separate login from LiveOAR.com.

Most VIP packages are experiential upgrades and do not include concert tickets unless explicitly stated. Tickets must be purchased separately.

Depending on the package, perks may include VIP laminates, exclusive merchandise, posters, priority entry, soundcheck access, and more.

Yes. Most VIP items, including laminates and credentials, are distributed at the venue on the day of the show and are not shipped in advance.

Transfer eligibility varies. Please contact support@liveoar.com prior to the event for assistance.

Age restrictions vary by venue. Some experiences may require a parent or guardian for minors.

Yes. Select performances are available through the OARchive.

Some recordings require processing time. You will receive an email once your download is ready. If you continue to have issues, please contact support@liveoar.com.

Not all performances are available. Availability depends on recording quality, tour, and venue. Shows may be added over time.

All orders are processed in the order they are received. During high-volume periods such as tours, product launches, or promotions, processing times may be extended.

In Stock: Items are already produced and ready to ship. Typical processing time is 1-3 business days.

Made on Demand: Items are produced after your order is placed using in-house DTG or DTF printing. Typical processing time is 3-7 business days.

Made to Order: Items require sourcing specific blanks before being printed in-house. Typical processing time is 7-10 business days.

Preorder items are offered before they are fully produced or available for immediate shipment.

These items are manufactured and/or kitted for fulfillment within a designated shipping window listed on the product page.

Orders ship once production is complete and the release window begins.

Processing times vary depending on the item type, material availability, and order volume.

Orders containing multiple item types may ship together once all items are ready, which can extend overall processing time.

Some items may sell out or become temporarily unavailable. If available, you can select “Notify Me” on the product page to receive restock alerts.

Total delivery time includes both processing time and shipping time. Shipping time depends on the carrier and method selected at checkout.

You can check out as a guest, but creating an account allows you to track orders and access downloads.

Free shipping may be offered on orders over a certain amount (e.g., $75), with some exclusions.

For questions about orders, VIP experiences, or downloads, contact support@liveoar.com.

Links to Privacy Policy, Refund Policy, Shipping Policy, and Terms of Service are available in the site footer.